BCS Tech Tickets

Better, faster, easier tech support. That's why we utilize a support ticket system. Track your requests and respond to follow up questions. 

Use first initial + last  name (example: rjohnson) to submit a ticket, not your full email address. 

glitch /ɡliCH/

1) a sudden, usually temporary malfunction or irregularity of equipment.

2) a term that describes almost every tech issue and should not be used in a ticket because it doesn't give us much information

*****ANNOUNCEMENTS*****

Help Desk Update – August 6, 2026

The IT Department is currently working on the following issues:

1. Chromebooks – Some students are unable to log in to their Chromebooks.
2. ParentSquare – We are investigating several different issues affecting ParentSquare.
3. Skyward – New employees who are unable to log in should contact Julie Pagnard for assistance.
4. Canvas – We are actively working with Canvas Support to resolve several reported issues.

Thank you for your patience as we work to resolve these issues. We will provide updates as more information becomes available.